- Home
- About us
- Visas and migration
- Travelling to Australia
- Services for Australians
- Doing business with Australia
- Study in Australia
- Development cooperation
- Defence
- About Australia
- Events
- Media
- Australia - The Philippines relationship
Visas and Migration
The Department of Immigration and Citizenship (DIAC) in Manila accepts applications and makes decisions on most temporary and permanent migration visas. This website contains information on the main visas and citizenship applied for from the Philippines.
For detailed information about visas and citizenship services please see the DIAC website. See: www.immi.gov.au
Application forms for all types of visas can also be downloaded from the DIAC website. See:http://www.immi.gov.au/allforms/application-forms/index.htm
Information on applying for visas and citizenship
Contact us
By Email :
For further information about visa requirements prior to lodging an application or how to lodge an application, contact our service delivery partner at aus_inquiry@via.ph.
For information regarding a current application or other specific inquiries not covered by information on this website, contact us by email at immigration.manila@dfat.gov.au
By Phone :
Information:
Recorded information about applying for visas and citizenship in the Philippines can be obtained 24 hours a day, 7 days a week by calling:
757-8340
Phone Inquiry Service :
For obtaining information that is not available on our recorded service or this website, the following inquiry line is available:
845-9200
Calls to this number are toll-free from within Metro Manila but will attract
standard NDD and IDD rates for calls from outside Manila.
Making VISA Applications in Manila
The Department of Immigration in Manila has a Service Delivery Partner arrangement with Philippine Interactive Audiotext Service Inc (PIASI) to provide Australian visa lodgement services. PIASI operates a Call Centre for telephone enquiries and the Visa Information and Application (VIA) Centre which provides visa information and accepts applications for Australian visas.
Clients generally need to lodge applications either by courier through the Call Center or in person at the VIA Centre - although some applications must by law be lodged in Australia. The VIA Centre is not able to accept applications and documents by mail.
Applications may also be lodged by mail to the Embassy or through a registered Migration Agent, however, we do not recommend that clients forward personal documents, passports and payment through the mail, as safe delivery cannot be guaranteed.
For information on making applications see: Visa Applications